Emotional
intelligence (EQ)
an excerpt from SportNZ
How much does EQ come into play in the CoL environment? Are CoL participants likely to develop it through the process of forming their 'student achievement challenge' or further down the track? Does this depend upon them having a set of particular dispositions in order to do so?
Emotional
intelligence (EQ) through the simplest definition is ‘the ability to read people’ – their feelings,
emotions, needs and perspectives.
Newman (2007)
describes EQ as “a new way of being smart that is more important for success than
cognitive intelligence (IQ) or technical expertise.” It involves two
parts
–
first, becoming aware of how emotions in ourselves and
others drive behaviours and,
second, developing the skills to manage these emotions
intelligently to leverage personal strengths.” (Newman, 2007).
We develop
relationships with other people through reading their emotions, behaviours and
feelings, therefore leader intelligence has an emotional component.
People skills are at
the forefront of leadership. Goleman (2004), researching 200 global businesses,
found that EQ, the ability to read people, empathise and understand, was key to
effective leadership.
Leaders can build
their EQ by:
ü Being curious
ü Seeking the
positive in every situation
ü Learning from
mistakes
ü Focusing on the
task not how they feel about the task
ü Creating a
positive response
ü Taking
responsibility for results
ü Asking what is
worth worrying about and can they do anything about it?
Thanks for this so valuable and such a necessary set of skills or dispositions for leadership
ReplyDeleteI think the asking what is worth worrying about and can they do anything about it is a good one. It goes with "dont sweat the small stuff. As a leader it is easy to get bogged down in the small stuff which can easily be delegated. There needs to be a balance with the emotional intelligence because being too empathetic all of the time is draining and means the big goals are not attended to. So as a leader, don't think you have to attend to absolutely everything.
ReplyDelete